Shopping & Orders

Do you offer online shopping?

Yes! Our website features a curated selection of clothing, accessories, and gifts. Our in-store assortment is much larger — we encourage you to visit us at Nichols Hills Plaza to see everything.

Can I place an order over the phone?

Absolutely. Call us at (405) 848-7811 and one of our stylists will be happy to help you find what you're looking for and process your order.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover.

Returns & Exchanges

What is your return policy?

We accept returns on full-price, unworn items within 14 days of purchase with original tags attached and receipt. Sale items are final sale. Cosmetic and beauty products must be returned in unopened boxes. For online order returns, contact us at customerservice@balliets.com.

Do you offer exchanges?

Yes. Exchanges are welcome within 14 days of purchase. Bring the item in original condition with your receipt and our team will take care of you — we're happy to exchange for a different size or style.

Styling & Services

Do you offer personal styling?

Yes — and it's one of our favorite things. Our experienced stylists are available in-store at no additional charge to help you find pieces that fit your style, body, and occasion. Just ask when you arrive.

Do you offer alterations?

We do! Balliets has an in-house seamstress available for alterations on items purchased in-store. Pricing varies by item — ask a team member for details.

How do I book a spa or facial appointment?

To book an appointment with one of our estheticians or makeup artists, please call (405) 848-7811. To book with Sarah McDonald, Esthetician, please see her booking link under the Balliets Spa tab.

Cosmetics & Beauty

What beauty and skincare brands do you carry?

Our cosmetics counter features a curated selection of luxury brands including Trish McEvoy, Natura Bisse, Chantecaille, La Mer, and Oribe — all paired with the expertise of our professional makeup artists and licensed esthetician.

Do you offer makeup lessons?

Yes! Makeup lessons are available with one of our in-house artists for $75, or with the purchase of three full-size items. It's a personalized, one-on-one experience — bring your own makeup bag or let us select products tailored to your skin.

Shipping

Do you ship orders?

Yes, we ship within the United States. Shipping options and rates are displayed at checkout. You'll receive a tracking confirmation once your order ships.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary by location and shipping method. Email customerservice@balliets.com for questions about a specific order.

General

Do you offer gift cards?

Yes! Balliets gift cards are available for purchase in-store and make a perfect gift for any occasion. Call us at (405) 848-7811 for details.

I can't find what I'm looking for on the website. Can you help?

Our in-store selection is much larger than what's shown online. Call us at (405) 848-7811 or email customerservice@balliets.com and we'll help you track it down.